Privacy Policy | E1 IPTV UK

This Privacy Policy explains how E1 IPTV UK ("we", "us") collects, uses and protects your personal data when you use our website and Service.

1. Data We Collect

Contact details you provide voluntarily — name, email, WhatsApp number — when you order, request a trial or message us.
Payment confirmations — we do not process or store card details ourselves; this is handled by third-party payment processors.
Technical data needed to deliver the Service — IP address (only at the moment of streaming, for routing), device type, and connection quality metrics.
Anonymous site analytics — page views and basic engagement, used in aggregate to improve the website.

We do not log which channels or content you watch. We do not sell or share personal data with third parties for marketing.

2. How We Use Your Data

To deliver the Service and your subscription credentials.
To provide customer support and respond to your messages.
To prevent fraud, account sharing and credential abuse.
To improve our website and Service quality.

3. Legal Basis (GDPR)

We process your data on the basis of (a) performance of contract — to deliver your subscription, (b) legitimate interest — to prevent fraud and improve the Service, and (c) consent, where required, for optional analytics.

4. Data Retention

Personal data is kept only for as long as needed to deliver the Service and meet legal obligations. Inactive accounts are anonymised within 12 months of expiry.

5. Your Rights

Under UK GDPR you have the right to access, correct, delete or export your personal data, and to object to processing. To exercise any of these rights, email support@e1-iptv-uk.com.

6. Cookies

We use a minimal set of essential cookies for site functionality and optional anonymous analytics. You can disable cookies in your browser settings without affecting access to the Service.

7. Security

We use HTTPS everywhere and store sensitive credentials encrypted at rest. While no online service can guarantee absolute security, we take reasonable industry-standard measures.

8. Changes

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the latest revision.

9. Contact

Questions about your privacy or this policy? Email support@e1-iptv-uk.com or message us on WhatsApp.